Effective Date: April 3, 2025

1. Who We Are Serengeti Medical is a global supplier of new and certified pre-owned medical equipment. Our website address is: https://www.serengetimedical.com.

2. What Personal Data We Collect and Why We collect personal data submitted via contact forms, quote requests, email, or WhatsApp. This data may include your name, email address, phone number, company name, and details of your inquiry. This information is collected to:

Respond to your inquiries and provide quotes
Coordinate logistics and delivery of medical equipment
Improve our services and communication

3. Cookies Our website uses functional cookies to improve your experience. These cookies do not store personal data and are used for technical functionality and navigation.

4. Embedded Content from Other Websites Pages on this site may include embedded content (e.g., videos, PDFs, product brochures). Embedded content from other websites behaves in the same way as if the visitor has visited the other website directly. These sites may collect data, use cookies, or monitor your interaction.

5. Who We Share Your Data With We do not share your personal data with third parties, except:

With logistics or courier companies, solely for delivery purposes
When legally required to comply with local or international regulations

6. How Long We Retain Your Data We retain personal data from inquiries for up to 12 months to support any follow-up communication. No data is used for marketing unless you have opted in.

7. Your Rights Over Your Data You can request:

A copy of the personal data we hold about you
Correction or deletion of your data (unless we are legally obligated to retain it)

8. Where Your Data Is Sent Form submissions may be reviewed via automated spam detection services. We use reputable service providers with adequate data protection standards.

9. Contact Information If you have questions about this policy or your data, contact us at: Email: info@serengetimedical.com
Phone: +995-558-00-4775

10. Changes to This Policy We may update this policy from time to time. The latest version will always be available on this page.

11. Legal Basis for Processing

We process your personal data based on your consent (when you submit forms), our contractual obligation to provide quotations, or our legitimate interest in communicating with prospective clients.

12. Your Rights Under Applicable Laws

If you are located in the European Union or Turkey, you may have additional rights under the General Data Protection Regulation (GDPR) or Turkish Law No. 6698 on the Protection of Personal Data (KVKK). These rights include the ability to:

Request access to your personal data
Request correction or deletion of your data
Object to or restrict certain processing activities

You can exercise these rights by contacting us using the contact details provided above.

13. Supervisory Authority

If you believe your data privacy rights have been violated, you have the right to lodge a complaint with your local data protection authority.

14. Contact for Data Privacy

To learn more about how we process your personal data or to make a request regarding your rights, please contact:

Email: info@serengetimedical.com
Phone: +995-558-00-4775

By using our website and submitting your information, you agree to the terms outlined in this Privacy Policy.